Privacy Policy

1. Introduction

VALISCI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Confidence Assessment™ services and visit our website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and billing information
• Technical Data: Temperature mapping files, equipment data, and qualification reports you upload
• Usage Data: Information about how you interact with our services
• Device Information: IP address, browser type, and operating system

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Confidence Assessment™ services
• Process your transactions and send related information
• Generate assessment reports and recommendations
• Communicate with you about services, updates, and support
• Improve our services and develop new features
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. All uploaded files and generated reports are encrypted and access-controlled. Your equipment performance data is never shared with third parties without your explicit consent.

5. Data Retention

We retain your personal information and assessment data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party service providers to facilitate our services, including payment processing, cloud storage, and analytics. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website or at the address provided in our contact information.